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Extended Relationship Management Solutions
XRM applications deliver cutting-edge transaction, fulfillment, and servicing capabilities that enable a business to:
  • Save time
  • Improve communication, service and efficiency
  • Decrease costs and increase revenues
By allowing your company to provide preferred customers with access to "VIP" areas on your web site, an XRM application can help you to:
  • Modernize business practices and revolutionize relationships
  • Collaborate with strategic partners on joint projects, customized products, and shared business processes
  • Provide select customers with sales and self-service capabilities, including real-time price quotes, inventory checks, and on-line product configurations
  • Better track any vital customer data you define
Here's an example: A business deploys an XRM application that permits select customers to access unpublished product and price information. By creating unique, personalized log-ins, the application "recognizes" each customer, offering them:
  • Immediate access to designated information
  • A customized and confidential price list specific to that customer
  • Up-to-the-minute price listings, inventory levels, and new product availability information that can be updated in real time
Creative Business Technologies can create an XRM application using your existing applications… or develop a world-class custom application specifically tailored to your company's needs.